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Grand View Research expects the global chatbot market to reach a whopping $1.23 billion by 2025, which is a compounded growth rate of 24.3%. Holy. Smokes. But those numbers get even more impressive. According to the Business Insider, 80% of senior or C-level executives from France, the Netherlands, South Africa, and the UK either already use chatbots regularly or plan to use them by 2020. Really, though, that isn’t surprising. Read More
Facebook Messenger usership has grown since 2014. (Image Source) That massive usership makes the platform ripe for lead collecting. And interest spiked when Facebook announced that they were officially opening the platform for chatbots. (Image Source) But how do you make the most of Facebook Messenger and the robots that live there? By taking advantage of the bots, of course. Chatbots allow you to automate prospect conversations, making the follow-up Read More
In 2008, Barack Obama announced Joe Biden as his choice for Vice President… Over a text message. To more than three million Americans. Some publishers call that message the most important text in SMS history. And despite your political leanings, you have to admit the savvy behind Obama’s decision to reveal his Vice President in such a personal way. As one commentator points out, “He knew how important and personal Read More
For years, businesses have craved the ability to address customer needs immediately. But they’ve always struggled to pull it off. With phone support, customers can get one-on-one help with any issues they’re having. But that usually only happens after the customer spends a hefty amount of time listening to shoddy music. Then, businesses tried to automate their phone service. They hoped for several results. First, they hoped that an automated phone service would cut Read More
I remember noticing a case study about a friend of mine who made $10,000 from one chatbot interaction. “Wow!” I thought to myself, “I want to do that.” So I read the whole thing from top to bottom. And you know what I found? Well, nothing that impressive. The $10,000 interaction was actually just a simple series of questions and answers. The bot would ask, “Do you want this service?” Read More